Shipping policy
Welcome to MEIZHAI. We are committed to delivering your orders with the highest standards of service. Below you will find our shipping policy that outlines the terms and conditions regarding the shipping of our products.
📦 Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note: Orders are not shipped or delivered on weekends or public holidays.
🚚 Shipping Time
Estimated delivery times vary by destination:
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United States: 8–12 business days
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Canada / Europe: 8–15 business days
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Australia / New Zealand: 8–15 business days
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Other International Destinations: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, local postal services, or peak seasons.
💰 Shipping Fees
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Free Shipping on orders over a specified amount (if applicable)
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Shipping fees (if any) will be calculated and displayed at checkout
📍 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email.
Tracking updates may take 24–72 hours to appear after shipment.
🌍 Customs, Duties & Taxes
International orders may be subject to customs duties or import taxes, which are determined by your local customs authority. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
❗ Delayed or Lost Packages
If your order has not arrived within the estimated delivery time, please contact us at [minhphuch178@gmail.com].
We’re always happy to help and will work with you to resolve the issue as quickly as possible.